Privacy Policy
Last Updated: October 25, 2025
This Privacy Policy is provided by Blue Star Trading Limited ("we", "us", or "our"), a company registered in Hong Kong. We operate the website www.optim-tec.com and conduct sales through various online platforms, including eBay.
This policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, participate in promotions, or otherwise interact with our services. By using our website or purchasing our products, you consent to the practices described in this policy.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA) for residents of California.
1. What Information Do We Collect?
We collect the following types of information:
a) Personal Information You Provide
When you register, place an order, participate in a contest, respond to a survey, or contact us, we may collect:
- Full name
- Email address
- Mailing/shipping address
- Phone number
- Payment information (processed securely through third-party payment gateways; we do not store full credit card details)
- Order history and purchase preferences
b) Information About Gift Recipients
To fulfill gift orders, we collect the recipient’s name and delivery address. This information is used solely for delivery purposes and is not used for marketing or retained longer than necessary.
c) Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website or search engine This data is collected through cookies, web beacons, and similar tracking technologies, as described below.
2. How Do We Use Your Information?
We use your personal information for the following purposes:
- To process and fulfill your orders and returns
- To personalize your shopping experience and recommend relevant products
- To respond to customer service inquiries and support requests
- To communicate with you about your account, orders, or promotions (only if you have opted in)
- To administer contests, surveys, or promotional campaigns
- To improve our website, products, and services based on user behavior and feedback
- To comply with legal and regulatory obligations (e.g., tax, accounting)
We will only send marketing emails if you have explicitly opted in. You may unsubscribe at any time (see Section 6).
3. Legal Basis for Processing (GDPR Compliance)
If you are located in the EEA, our legal bases for processing your personal data include:
- Contractual necessity (to fulfill your order)
- Legitimate interests (to improve our services, prevent fraud, and conduct marketing – where your rights do not override ours)
- Consent (for marketing communications and non-essential cookies)
You may withdraw your consent at any time.
4. How Do We Protect Your Information?
We implement robust security measures to protect your personal data:
- All sensitive data is transmitted using industry-standard encryption (TLS/SSL)
- Your information is stored behind secured networks and accessible only to authorized personnel with strict confidentiality obligations
- Payment processing is handled by trusted third-party gateways (e.g., PayPal, Stripe), and we do not store full credit card numbers
- Regular security assessments are conducted to maintain data integrity
While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Do We Use Cookies and Tracking Technologies?
Yes. Cookies are small data files stored on your device that help us:
- Remember items in your shopping cart
- Recognize your browser and preferences
- Analyze site traffic and usage patterns
- Deliver personalized content and advertisements
We use:
- Essential cookies (required for site functionality)
- Analytics cookies (to understand user behavior)
- Advertising cookies (to show relevant ads)
You can manage cookie preferences through our Cookie Consent Banner upon visiting our site. You may also configure your browser to block or delete cookies. However, disabling non-essential cookies may limit certain website features.
We may engage third-party service providers (e.g., Google Analytics, Facebook Pixel) to assist with analytics and advertising. These parties are contractually obligated to protect your data and may not use it for other purposes.
6. How Can You Opt-Out, Access, or Modify Your Information?
You have the following rights under applicable privacy laws:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate information
- Right to Deletion: Request deletion of your data (subject to legal exceptions)
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to certain processing, including direct marketing
- Right to Withdraw Consent: Opt out of marketing emails or non-essential cookies
To exercise these rights:
- Log in to your account and update your preferences in the "My Account" section.
- To unsubscribe from marketing emails, click the "Unsubscribe" link in any email.
- For other requests, contact us at: jason@optim-tec.com
We will respond to verified requests within 30 days.
Note: We may retain certain transactional data for legal, tax, or accounting purposes, even after account deletion.
7. Do We Disclose Your Information to Third Parties?
We do not sell, rent, or trade your personal information to third parties for their own marketing use.
However, we may share your information with:
- Service Providers: Trusted partners who assist with website hosting, payment processing, shipping, customer service, and marketing (e.g., DHL, FedEx, PayPal, email platforms). These parties are bound by confidentiality agreements.
- Legal Authorities: When required by law, to enforce our policies, or to protect our rights, property, or safety, or those of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
We may also share aggregated, non-personally identifiable data (e.g., website traffic statistics) with partners for analytics and advertising purposes.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, partner sites). These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy statements before providing any information.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your own, including Hong Kong and mainland China, where our servers and service providers are located. We ensure appropriate safeguards (e.g., contractual clauses) are in place to protect your data in accordance with applicable laws.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., 7 years for tax records). When no longer needed, your data is securely deleted or anonymized.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16 (or 13 in the U.S.). We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitute your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Blue Star Trading Limited
Email: jason@optim-tec.com
Website: www.optim-tec.com
Email: jason@optim-tec.com
Website: www.optim-tec.com
For GDPR-related inquiries, you may also contact our Data Protection Officer (if applicable) or lodge a complaint with your local data protection authority.
14. Online Policy Only
This Privacy Policy applies only to information collected through our website and online platforms, and not to information collected offline.
This policy is now compliant with:
- GDPR (EU)
- CCPA (California)
- Hong Kong Personal Data (Privacy) Ordinance (Cap. 486)
